Terms and Conditions - Skip Hire Hainault

Welcome to Skip Hire Hainault. Please read these Terms and Conditions carefully before using our services. By booking a skip with us, you agree to comply with and be bound by the following terms:

1. Introduction

These terms and conditions govern the provision of skip hire services by Skip Hire Hainault. Our services are subject to these terms, and by using our services, you accept these terms in full. If you disagree with any part of these terms, you must not use our services.

2. Booking and Payments

2.1 Booking Process

All bookings must be made in advance via our online booking system or by phone.
Upon booking, you will receive a confirmation email with the details of your skip hire.

2.2 Payment Terms

Payments are due at the time of booking unless otherwise agreed.
We accept various payment methods, including credit/debit cards and bank transfers.
Invoices will be provided for all transactions.

3. Cancellations and Refunds

Cancellation Policy:

Cancellations made within 24 hours of booking will receive a full refund.
For cancellations made after 24 hours but before delivery, a 50% cancellation fee applies.
No refunds will be provided for cancellations made on the day of delivery.

4. Delivery and Pickup

4.1 Delivery

We strive to deliver skips at the agreed-upon time. However, we are not liable for delays caused by traffic, weather, or other unforeseen circumstances.
Please ensure that the delivery location is accessible and that there is adequate space for the skip placement.

4.2 Pickup

Once the hire period is complete, we will arrange for the collection of the skip.
Please ensure that the skip is not overloaded beyond its capacity to facilitate easy pickup.

5. Usage of Skip Container

Permitted Use:

Our skips are intended for the disposal of household and commercial waste only.
Prohibited items include hazardous materials, asbestos, tires, and certain electronics. A full list of prohibited items is available upon request.

Responsibility:

It is the responsibility of the hirer to ensure that all contents of the skip comply with our usage guidelines.
Any costs incurred due to illegal or prohibited waste disposal will be the responsibility of the hirer.

6. Liability and Responsibility

6.1 Limitation of Liability

Skip Hire Hainault is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the value of the services provided.

6.2 Insurance

We recommend that clients have appropriate insurance coverage for their waste disposal activities. Skip Hire Hainault is not responsible for any damage or loss caused by the use of our skips.

7. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in this region.

8. Amendments

Skip Hire Hainault reserves the right to amend these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

9. Privacy Policy

Your privacy is important to us. Any personal information provided during the booking process will be handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.

10. Complaints and Dispute Resolution

If you have any complaints regarding our services, please contact us within 14 days of the incident. We will endeavour to resolve your complaint promptly and fairly.

11. Force Majeure

Skip Hire Hainault is not liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, or changes in law.

12. Severability

If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

13. Entire Agreement

These terms and conditions, along with our Privacy Policy, constitute the entire agreement between you and Skip Hire Hainault regarding the use of our services.

By booking a skip with Skip Hire Hainault, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.